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Corrections to published figures are the most useful thing you can send us.

Corrections

If a specification on this site is wrong, we want to know. The most helpful correction names the product, the figure as published here, and what it should be — ideally with the manufacturer’s own listing or documentation as the source.

Errors here usually have one of three causes: a manufacturer restated a figure after we collected it, a listing changed, or our extraction misread a unit. All three have happened, and the third is the one worth reporting hardest — a unit misread affects every product publishing that field, not one.

What we cannot help with

We are not a retailer and have no access to any order, delivery or warranty. For anything concerning a purchase, contact the retailer or the manufacturer directly.

We also cannot size a system for your house. Whether a station will carry your particular loads through your particular outage depends on appliances we cannot see, and the honest tool for that is that same arithmetic applied to your own numbers rather than an opinion from us.

Press and data

The baselines here are computed from published manufacturer specifications and the method is documented in full. If you want to cite a figure — including a runtime figure — that page describes how it was derived and what its limits are, and the limits are the part worth quoting.

What makes a correction actionable

The most useful corrections point at a specific figure on a specific page and say what it should be. “The capacity is wrong on the essentials page” is hard to act on; “this model is listed at 500 Wh but the manufacturer’s manual says 256 Wh” is a fix we can make and verify in minutes.

Suggesting a specification we should compare

If there is a specification you weigh heavily and this site does not compare it, that is worth telling us. Sometimes the data does not exist at sufficient coverage — inverter efficiency and AC recharge time are both in that position. Sometimes it simply has not occurred to us, and the distinction matters.

Reporting a listing that has changed

Manufacturers revise specifications quietly and listings are edited without notice, so a figure that was right when we collected it can be wrong by the time you read it. If a product page now says something different from what we publish, that is worth sending even when you cannot tell which of us is out of date — we can check the source and re-derive everything that depends on it.

How to reach us

Write to powerstations.spec@noviceventures.com. It is a monitored inbox, and corrections to published figures are read first.

This is a small operation rather than a support desk, so a reply may take a few days.